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Subscriptions: All subscriptions that are paid in full at the time of checkout are non-refundable.

If you have a question and feel you want to have us consider processing a return request, please submit your details in the form provided and we'll get in touch with you.

Returns: We accept returns for all boxes and products within 30 days of an order being shipped.  Please Note we only accept returns for the entire box. The packaging and all products must be returned in perfect condition. We cannot accept returns for products that have been opened, removed from their packaging or tried on due to the type of products being sold.  The amount of the refund will be for the value paid for the product returned. Unfortunately we are unable to issue a credit or refund on shipping charges.  

Competitions: We run competitions and promotional offers on a regular basis through our website and our other digital channels. All Competitions are subject to one individual entry from one individual person and while stocks last.